Privacy Policy

This Privacy Policy describes the policies and procedures for the collection, use, and disclosure of information thatwereceive when you use the mobile applications (“Apps”), online games (“Games”), certain promotions and giveaways that may be sponsored by either us or third party companies (“Promotions”) and the game client, server software, web technologies and branded websites used to provide the Games and Promotions (collectively, the “Platform”), or related services (collectively, the Apps, Games, Promotions, and the Platform are referred to as the “Service”) provided by Pala Interactive, LLC., (“PI”) and Scores Digital Gaming LLC (“Scores”) (collectively, “PI” and “Scores” referred to as “PS”).

By using the Service, playing any Game, participating in any Promotion, or downloading and installing any App, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.

If you have any questions or comments about this Privacy Policy, please contact us at privacy@myscorescasino.com

1. COLLECTION OF INFORMATION.

  1. Registration Information. When you create an account (“Account”), we collect the following personal information (“Registration Information”):
    1. Name;
    2. Username;
    3. Password;
    4. email address;
    5. IP address; and
    6. Login information for social media accounts you wish to connect to your account, including your Google or YouTube login, Facebook credentials, Twitter handle, and Instagram accounts (“Social Media Accounts”).
  2. Some of this Registration Information, for example, your name and username, maybe shown publicly, such as on your profile page when you log in via a social media account.

  3. Additional Information. From time-to-time, you may provide us with additional information to make public, such as in connection with a Promotion. Providing the additional information is entirely optional. IF YOU PROVIDE A CELL PHONE NUMBER TO RECEIVE SMS MESSAGES FROM EITHER PALA OR SCORES, YOU EXPRESSLY CONSENT TO RECEIVING SMS MESSAGES FROM PALA OR SCORES,THE PURPOSE OF WHICH IS TO MARKETPALA, SCORES, OR BOTH, THE SERVICE, AND OUR PRODUCTS AND OTHER SERVICES. ALTHOUGH THERE IS NO FEE ASSOCIATED WITH THIS SERVICE, YOUR CARRIER MAY CHARGE YOU FOR EACH MESSAGE YOU RECEIVE IN ACCORDANCE WITH YOUR CALLING PLAN. YOU AGREE THAT WE ARE NOT RESPONSIBLE IN ANY WAY FOR SUCH CHARGES. IF YOU DO NOT WISH TO CONTINUE TO RECEIVE ANY MESSAGES VIA YOUR MOBILE DEVICE, YOU MAY OPT-OUT AT ANY TIME. YOU MAY OPT OUT OF RECEIVING MARKETING MESSAGES BY TEXTING “STOP” IN RESPONSE TO A MARKETING SMS MESSAGE. FAILURE TO OPT-OUT CONSTITUTES YOUR CONSENT TO CONTINUE TO RECEIVE THESE MESSAGES UNTIL YOU ELECT TO OPT-OUT.
  4. Messages, Posts, Scores and other Public Information. Our Service is primarily designed to help you share information with other users and to engage in Games and Promotions. Most of the information you provide to us is information you are asking us to make public. This includes any comments or information you provide. Our default is almost always to make the information you provide public but we generally give you settings to make the information more private if you want. Your public information is broadly and instantly disseminated. For example, your public messages may be searchable by search engines. You should be careful about all information that will be made public by PS, not just your messages. What you say on the Servicemay be viewed all around the world instantly.
  5. Location Information. If you turn on your location information functions, we may also save exact coordinates to help improve our service. You can control your location information settings by using your device’s settings to turn location services on or off for the Service. We may also use your location information to enable you to interact with Brands and other users.
  6. Log Data. Our servers automatically record information (“Log Data”) created by your use of the Service. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, your mobile carrier, device and application IDs, and search terms. Other actions, such as interactions with our App and advertisements, may also be included in Log Data.
  7. Links. PS may keep track of how you interact with links in messages across our Service including third party services and clients by redirecting clicks or through other means. We do this to help improve our Service, including advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
  8. Cookies. Like many websites, we use "cookie" technology to collect additional website usage data and to improve our Service, but we do not require cookies for many parts of our Service such as searching and looking at public user profiles or lists. A cookie is a small data file that is transferred to your computer's hard disk. PS may use both session cookies and persistent cookies to better understand how you interact with our Service, to monitor aggregate usage by our users and web traffic routing on our Service, and to improve our Service. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
  9. Third Party Service. PS use a variety of services hosted by third parties to help provide our Service, such as hosting our various blogs and wikis, and to help us understand the use of our Service.

2. USE OF INFORMATION.

  1. PS may use your Registration Information to help facilitate your transactions and participation in Games, Rewards, and Promotions, including with Brands, and, in our sole discretion, to resolve disputes between you and other users. We may also use your Registration Information as necessary to investigate fraud, protect our legal rights, and otherwise provide the Service.
  2. PS may use your information, including your Registration Information, to facilitate the provision of software updates, product support, marketing promotions, and other services to you (if any), including by sending email or text messages to your wireless phone, tablet, or other mobile device (each a “Device”). You also grant PS an irrevocable, perpetual, royalty-free right and license to use your information to enhance our products and services and to develop new products and services.

3. DISCLOSURE OF INFORMATION.

We do not disclose the private elements of your Registration Information, such as passwords, or phone numbers, (“Private information”) except in the limited circumstances described here.

  1. Your Consent. We may share or disclose your Private Information with your consent, such as when you use a third party web client or application to access your account.
  2. Service Providers. We engage certain trusted third parties to perform functions and provide services to us. We may share your Private Information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to obligations mirroring the protections of this privacy policy.
  3. Law and Harm. We may preserve or disclose any of your information, including your Private Information, if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect the Party's rights or property.
  4. Business Transfers. In the event that PS are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this privacy policy will apply to your information as transferred to the new entity.
  5. Non-Private or Non-Personal Information. We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public messages or the number of users who clicked on a particular link (even if only one did).
  6. Disclosure to Brands. We may share certain portions of your Registration Information with Brands for marketing purposes, specifically, your name and email address, along with information that we have collected about your interests and preferences based on the Game in which you choose to participate. You may opt out of receiving marketing messages from Brands by using the opt-out mechanisms and links provided by each Brand.

4. MODIFYING YOUR PRIVATE INFORMATION.

  1. If you are a registered user of our Service, we provide you with tools to access or modify your Registration Information.
  2. You can also permanently delete your account on the Service. For up to 30 days it is still possible to restore your account if it was accidentally or wrongfully deactivated. After 30 days, we may delete your account from our systems.

5. OUR POLICY TOWARDS CHILDREN.

Our Service is not directed to people under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at privacy@myscorescasino.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child's account within a reasonable time.

6. CHANGES TO THIS POLICY.

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at http://myscorescasino.com/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an e-mail to the email associated with your account. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

7. SECURITY.

PS take commercially reasonable steps to help protect your information against loss, misuse and unauthorized access, or disclosure. HOWEVER, PS EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION.

8. THIRD PARTY ACCOUNTS.

We only use the APIs, OAuth Tokens, Widgets, or other means provided by the applicable Social Media Accountto integrate yourSocial Media Account with our App. As such, we only receive the limited information that each Social Media Account permits to be transferred.

9. CREDIT CARD INFORMATION

When you use a credit card on our website, you are actually using a secure connection to a third party payment processor. . WE DO NOT COLLECTSTORE OR PROCESS ANY CREDIT CARD INFORMATION.

10. DATA TRANSFER.

Each of Pala and Scores complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

Each of Pala and Scores has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.

Our participation in the Privacy Shield applies to all Personal Information that is received from the European Union and European Economic Area.

Each of Pala and Scores will comply with the Privacy Shield Principles in respect of such Personal Information.

Each of Pala and Scores remain individually responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Information on its behalf do so in a manner inconsistent with the Principles, unless Pala or Scores, as applicable, proves that it is not responsible for the event giving rise to the damage.

You may request access to any Personal Information maintained on you by either Pala or Scores (or collectively as PS) at any time by emailing privacy@myscorescasino.com.

If you believe that we have not adhered to this Policy, please contact us by e-mail at privacy@myscorescasino.com. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. For any complaints that cannot be resolved with PS directly, PS has chosen to settle the dispute exclusively under the JAMS Streamlined Arbitration Rules or JAMS International Mediation Rules). To file a complaint via JAMS, please visit https://www.jamsadr.com/eu-us-privacy-shield.

For complaints left unresolved by all other available mechanisms, you may invoke binding arbitration under the Privacy Shield Panel, which consists of a pool of 20 arbitrators designated by the Department of Commerce and the European Commission, from which the parties will be able to select either one or three arbitrators.

Each of Pala and Scores is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC) with respect to your privacy rights.

11. CALIFORNIA USERS: YOUR CALIFORNIA PRIVACY RIGHTS.

We are in compliance with the California Online Privacy Protection Act. California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Unless you provide personal information in connection with a Promotion, we are likely exempt from the requirements of California Civil Code section 1798.83 because we do not share such personal information with third parties for direct marketing purposes. However, by providing personal information in connection with a Promotion or rewards program, you are expressly authorizing PS to share your name and contact information with both the charity benefiting from such Promotion and the entity providing prizes for that Promotion. You expressly agree that these entities may use your information for marketing purposes. If you wish to find out about any rights you may have under California Civil Code section 1798.83, you may notify us in writing at privacy@myscorescasino.com. If you want us to stop sharing your email contact information with third parties (if we have your email contact information), you may notify us at legal@myscorescasino.com. In order to fulfil certain rewards and prizes, we must share your information. Please follow the instructions provided to you by third parties to unsubscribe from their messages.If you have opted-out as described above, and thereafter you elect to use a service or promotion that requires us to contact you or share your information with a third party (e.g., you enter into a new Promotion after opting-out), then your previous opt-out preferences will not apply.